Data Controller

The data controller responsible for your personal information is Stucco Sole G, with registered studio at Corso Garibaldi 58, 18038 Sanremo, Italy. You may contact our privacy officer at [email protected] or by telephone at +39 0184 531276 for any request relating to this policy.

We process personal data lawfully, fairly, and transparently, collecting only what is necessary to provide terrace design services and respond to enquiries received through our website or direct communication channels.

Information We Collect

When you contact us or engage our services, we may collect your name, email address, telephone number, property address, and project-related details you voluntarily provide. During site visits we may photograph terrace conditions with your consent, using images solely for design documentation and project records.

We do not collect sensitive personal data such as health information, financial account numbers, or government identification numbers through this website. Payment details are handled directly via bank transfer and are not stored on our web servers.

How We Use Your Data

Your information is used to respond to enquiries, prepare quotations, deliver design services, coordinate with contractors on your behalf, and maintain project archives for warranty and reference purposes. We may send project updates and invoices to the contact details you provide.

We do not sell, rent, or trade your personal data to third parties for marketing purposes. Data is shared only with trusted professionals directly involved in your project — such as structural engineers, permitted contractors, and municipal offices when planning submissions require owner identification.

Data Retention & Security

Enquiry records are retained for twenty-four months unless a project engagement begins, in which case project files are kept for ten years after completion in line with Italian professional practice requirements. You may request earlier deletion where no legal obligation prevents it.

We implement appropriate technical and organisational measures to protect your data, including encrypted email where available, access controls on internal systems, and secure storage of physical site visit records at our Garibaldi studio.

Your Rights

Under the GDPR you have the right to access, rectify, erase, restrict processing, data portability, and to object to processing of your personal data. You may also lodge a complaint with the Garante per la Protezione dei Dati Personali, the Italian data protection authority.

To exercise any of these rights, send a written request to [email protected] with sufficient detail for us to identify your records. We will respond within thirty days as required by law.